Service

Wind turbines need to be continually serviced to perform consistently at their best. Harsh weather conditions over the course of a turbine’s typical 20 year service life can reduce the overall performance of a site, resulting in a loss of earnings and a poor return on your investment.

Our Active Output Management® service programme, or AOM for short, ensures the highest possible output at all times, so your return on investment is achievable and more secure.

We provide a number of different AOM packages, so whatever the needs of the specific project, there will be a package to suit you:

• AOM 1000: A For customers seeking maximum flexibility. With no base fee, a number of Vestas services are offered on a pay-as-you-go basis.
• AOM 2000: A low-cost way to reduce the risk of downtime. Turbine performance is sustained through regular maintenance, with the option of additional maintenance items.
• AOM 3000: For customers willing to share the risk factor. A complete field service package including parts (apart from main components) and labour is accessible to customers with more risk tolerance. Turbine reliability is maximised through expert scheduled and unscheduled maintenance.
• AOM 4000: A complete package to maximise uptime and performance. A complete package including everything necessary (main components and material) to maximise uptime and performance. The service contract covers periods up to 10 years, suitable for customers who want the traditional time-based  availability guarantee – of up to 97%. These high expectations are formalised through liquidated damages and bonus clauses in the contract.
• AOM 5000: A complete package to ensure minimised lost production. A complete package including everything necessary to maximise output but with further aligned incentives. An energy based availability guarantee is offered that aligns service and maintenance execution with low wind periods. We strive to minimise lost production. The service contract covers periods up to 10 years, and energy based guarantees up to 97% (subject to site evaluation). These high expectations are formalised through liquidated damages and bonus clauses in the contract.